BEWARE! Indian Call Centre Telemarketing Scam aimed at UK Businesses: PLEASE READ THIS

by Richard Ham – Engineering Manager, Barton Technology Ltd

An Indian Telemarketing scam is currently plaguing UK businesses with scares of

“Your computer may be infected with a virus – we would like to offer a free system check to confirm the infection for you…”

or some variant of that line.

Don’t let a scammer scare you into believing your computer is infected with a virus or is sending them error messages. Even if the caller claims to be a representative from Microsoft or another genuine service provider, you should be very wary of anyone who calls you out of the blue and tries to trick you into letting them gain remote access to your computer.

Barton Technology have heard several variations of this scam, but generally the caller will claim they suspect your computer is infected and that they need remote access to check. If you allow them access, they will then pretend to run a scan and report that your computer is infected. The caller will then try to convince you to purchase anti-virus software straight away to remove the infection. The fee may be a one-off payment or an on-going subscription.

There are many potential dangers. As well as losing money to the scammer by paying for a service that provides you no benefits, your personal and banking details are also at risk. If you give a scammer remote access to your computer, they can cause all sorts of mischief – including infecting your computer and acquiring your personal information.

If you receive a call like this, just hang up:

  • If you receive a phone call out of the blue from someone about your computer system’s security status, hang up.
  • NEVER give a stranger remote access to your computer.
  • Do not give out your personal, credit card or online account details over the phone unless you made the call and the phone number came from a trusted source.
  • Make sure your computer is protected with anti-virus and anti-spyware software, and a good firewall – but only purchase the software from a source that you know and trust.
  • If you think you have provided your account details to a scammer, contact your bank or financial institution immediately.

If you would like any further information on this latest threat, or you would like information as what to do if you have been affected by this scam, please get in contact with Barton Technology on the details listed below:

Telephone 0845 180 00 00

Email support@barttech.co.uk

Dominic Jones

I'm a proud father, husband, huge James Bond fan, lover of fast cars and prolific buyer of technology gadgets.I started my first business when I was 21, learning the harsh way how to become successful. Through hard work, dedicating myself to learning and persistent focus I created one of the fastest growing computer services businesses in the UK.